Welcome to National Nutrition!
As you can tell from our name, we’re available to natural health product shoppers across Canada (and the rest of the world) – but also locally through our retail warehouse outlet in Orillia, Ontario. We’re no stranger or newbie to the health food industry either; we founded National Nutrition in 1996 to bring quality nutritional supplements through our mail order catalogue – as this was before the internet – to customers across the country. And through a lot of hard work and the dedication of our customers to improving their health, the rest is history. Today we’re one of Canada’s largest retailers of natural health products.
What it’s Like Working at National Nutrition
Staff Tell You About Working at National Nutrition
Here at National Nutrition we learn and improve together. Our workplace consists of a diverse group of individuals who support and respect each other each day. I am proud to work in such a positive environment. I have had the opportunity over the years to grow personally and professionally with an amazing team. The knowledge I have learned from our company’s unlimited resources is irreplaceable. National Nutrition is my home away from home.
TanyceMy name is Chris and I am the Lead Packer & and Shipping Assistant for National Nutrition. This October I will have been employed with this company for one year, and I have enjoyed every single day! A fast paced environment, National Nutrition is a place that has grown astronomically in a short period of time. It has been my pleasure to work with an incredible group of positive and driven individuals; who have made National Nutrition a success through out the year, and will continue to do so in the years to come.
ChrisNational Nutrition is a company unlike any other. When I first started, I was captivated by the level of positivity and care that each employee contributes to this growing company. I started in a junior position here at National Nutrition and within 2 years have advanced far beyond what I could have ever expected. I am proud to work for a company that recognizes and rewards their employees. National Nutrition is for me a family away from home and I look forward to coming to work every single day. If your looking to grow both personally and professionally, it starts here, it starts with National Nutrition.
AbbyWhen I first started at National Nutrition the position was a 3 month contract and it was simply going to be a “job”. A means to an end you could say. What I did not expect to find was an incredibly rewarding and enriching atmosphere, along with the most amazing group of co-workers that I have ever known. I have advanced within this company more in the previous two years that I ever have at any other establishment; I contribute this to the fact that I love what I do. My “job” search ended with National Nutrition…and it became my career!
KayleeWhat the Experts are Saying About National Nutrition
I love the focus that they’re providing to their customers in reaching people online with education, and really being progressive and cutting-edge with their approach to health and nutrition
Karlene Karst, Registered DietitianI love how it’s so educational and informative for people. National Nutrition has really taken good steps to make sure that they educate people as well as they possibly can.
Joy McCarthy, Holistic NutritionistImage Gallery
Available Positions
Health Food Store Consultant
About Us
National Nutrition is Canada’s award winning, number one online and in-store retailer of nutritional supplements. In 2014, 2017 and 2019 we were voted Canada’s best health food store – in large part because of the great people who work with us each day.
CAREER
Are you looking for a rewarding career that enables you to help educated people on natural health.
National Nutrition’s mission is to exceed out customers expectations every time. No matter what your role within the organization, we all have an important role in providing great customer service.
We are looking for career minded individuals with Natural supplement knowledge and an education in natural health who enjoy and take pride in providing excellent customer service to our retail customers.
Have you obtained, or are you working toward your Certified Nutritional Practitioner (CNP), Registered Holistic Nutritionist (RHN), or Naturopathic Doctor (ND) designations, or do you have equivalent knowledge or experience?
Those who thrive on working hard in a dynamic, fast paced, changing environment.
We want to invest in you and your personal growth within our organization. You’ll need to bring a positive attitude, a passion for exceeding customers expectations, ambition, and motivation.
BENEFITS
National Nutrition has opportunities for all of its employees
- Excellent employee discounts
- Excellent opportunities for Career Growth
- Strong culture of promoting from within
- Education programs that offer certification
- Education programs for Personal/Professional Growth- Supplier webinars, online training, company seminars.
Position Details:
Number of positions available: 1 Full-time Position available
Department: Retail
Position Details:
Location: Orillia, ON
Number of positions available: 1 Full-time Position available
Department: Retail
Description of position: Natural Health Store Consultant
Reports to: Customers, COO, Retail Manager
Rate of Pay: $20.00 – $23.00 per hour – depending on experience
Start Date: Immediately
Natural Health Product Knowledge & experience is required.
Expected Availability: Must be available weekdays, evenings & weekends
Core Competencies:
You are expected to have a command of each of the professional skills below:
- 1+ year(s) experience in Customer Service, and/or Retail environment
- 1+ year(s) with Health Food Store work experience is required
- Accreditation in Natural Health
- Problem solving and enjoy a challenge
- Excellent interpersonal and communication skills with an approachable and friendly demeanor
- High energy with the ability to work in a fast-paced environment
- Advanced computer skills, use of multiple websites, software and applications
- Ability to work as a team and contribute to achieving the goal of superior customer service
Responsibilities:
- Ability to provide exceptional customer service
- Provide product information regarding Nutritional Supplements
- Offer highest level of customer service, greet customers, process orders using a POS system
- Merchandise and maintain a neat, clean environment.
- Participate in ongoing learning, including supplier training’s, webinars, and telephone training’s
Do you think you would make a great addition to our dedicated team? If so, please submit your resume and cover letter.
Please note, only qualified candidates will be contacted.
What customers are saying about National Nutrition:
https://www.youtube.com/watch?v=gAlRTPSa_bI
Picker/Packer Assistant (Full-time)
About Us
National Nutrition is Canada’s award winning, number one online and in-store retailer of Nutritional supplements. In 2014 and 2016 we were voted Canada’s best health food store – in large part because of the great people who work with us each day.
CAREER
Are you looking for a rewarding career?
National Nutrition’s mission is to exceed our customers expectations every time. No matter what your role within the organization , we all have an important role in providing great customer service.
We are looking for career minded individuals who enjoy and take pride in providing excellent customer service. Those who thrive on working hard in a dynamic, fast paced, changing environment.
We want to invest in you and your personal growth within our organization. You’ll need to bring a positive attitude, a passion for exceeding customers expectations, ambition, and motivation.
BENEFITS
National Nutrition has opportunities for all of its employees
- Excellent employee discounts
- RRSP Program
- Excellent opportunities for Career Growth
- Strong culture of promoting from within
- Education programs that offer certification
- Education programs for Personal/Professional Growth- Supplier webinars, online training, company seminars.
Position Details:
Description of position: Picker/Packer Assistant
Description of Role: Responsible To ensure proper packing procedures are followed and packages arrive safely to our online customers without breakage.
Responsible for various organization and maintenance tasks within the warehouse. Tasks will be assigned according to the flow of incoming orders and products.
Expected Hours of Employment: Weekends, Evenings and Days
Wage: $14.50 per hour with the opportunities for increases.
Do you think you would make a great addition to our dedicated team? If so, please submit your resume and cover letter to hr@nationalnutrition.ca
Please note, only qualified candidates will be contacted
What customers are saying about National Nutrition
Retail & Warehouse Associate (Full-time)
About Us
National Nutrition is Canada’s award winning, number one online and in-store retailer of Nutritional supplements. In 2014 and 2016 we were voted Canada’s best health food store – in large part because of the great people who work with us each day.
CAREER
Are you looking for a rewarding career?
National Nutrition’s mission is to exceed our customers expectations every time. No matter what your role within the organization , we all have an important role in providing great customer service.
We are looking for career minded individuals who enjoy and take pride in providing excellent customer service. Those who thrive on working hard in a dynamic, fast paced, changing environment.
We want to invest in you and your personal growth within our organization. You’ll need to bring a positive attitude, a passion for exceeding customers expectations, ambition, and motivation.
BENEFITS
National Nutrition has opportunities for all of its employees
- Excellent employee discounts
- RRSP Program
- Excellent opportunities for Career Growth
- Strong culture of promoting from within
- Education programs that offer certification
- Education programs for Personal/Professional Growth- Supplier webinars, online training, company seminars.
Description of position: Retail/Warehouse Associate – Full-time
Description of Role:
- Customer Service
- Merchandising
- Receiving of deliveries
- Order Picking
- Stocking Shelves
- Cashier responsibilities
Expected Hours of Employment: Days, evenings, and weekends.
Wage: $14.00 -$16.00 per hour with the opportunities for increases for those who meet and exceed department goals.
Do you think you would make a great addition to our dedicated team? If so, please submit your resume and cover letter to hr@nationalnutrition.ca
Please note, only qualified candidates will be contacted
What customers are saying about National Nutrition
Bilingual Customer Service Representative
About Us
National Nutrition is Canada’s award winning, number one online and in-store retailer of nutritional supplements. In 2014, 2017 and 2019 we were voted Canada’s best health food store – in large part because of the great people who work with us each day.
CAREER
Are you looking for a rewarding career?
National Nutrition’s mission is to exceed out customers expectations every time. No matter what your role within the organization, we all have an important role in providing great customer service.
We are looking for career minded individuals who enjoy and take pride in providing excellent customer service. Those who thrive on working hard in a dynamic, fast paced, changing environment.
We want to invest in you and your personal growth within our organization. You’ll need to bring a positive attitude, a passion for exceeding customers expectations, ambition, and motivation.
BENEFITS
National Nutrition has opportunities for all of its employees
- Excellent employee discounts
- RRSP Program
- Excellent opportunities for Career Growth
- Strong culture of promoting from within
- Education programs that offer certification
- Education programs for Personal/Professional Growth- Supplier webinars, online training, company seminars
Position Details:
Location: Orillia, Ontario
Number of positions available: 1 Full-time Position available
Department: Customer Service
Rate of Pay: $14-$17/hr (depending on experience)
Expected Availability: Must be available weekdays, evenings & weekends
Language: Must be able to read, write and speak French
Core Competencies
You are expected to have a command of each of the professional skills below:
- 1+ year(s) experience in Customer Service, and/or Retail environment
- Excellent interpersonal and communication skills
- Approachable and friendly demeanor
- Advanced computer skills
- Ability to work independently and unsupervised
- Initiative to maintain productivity without direction
Responsibilities
- Ability to provide excellent customer service
- Answer telephones quickly and proficiently with English and French greets
- Translate French email correspondence, website, and company product and services information
- Assist with other departments including Sales, shipping, marketing and retail with bilingual services
- Take customer orders over the phone
- Answer voicemail messages and emails on a daily basis
- Participate in ongoing learning, including supplier trainings, webinars, and telephone trainings
- Follow up with customers with additional information require for order processing
- Work with sales and shipping departments to identify and implement improvements to current services
Do you think you would make a great addition to our dedicated team? If so, please submit your resume and cover letter.
Please note that only qualified candidates will be contacted.
Careers
http://www.nationalnutrition.ca/careers.aspx
Apply Now
Please submit your application with resume below.
Awards & Credentials
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CHFA Brock Elliot Memorial Award for Excellence in Retail Sales |
Won |
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CHFA Preffered Nutrition Award for Excellence in Customer Service |
Won |
| |
CHFA Hall of Fame Award for Comitment to the Health Food Industry |
Nominated |
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Orillia Chamber of Commerce Award for Marketing |
Won |
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Natural Products Association National Nutrition is a proud member of the NPA. |
Member |
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Vitamin Angels We’re a proud supporter of Vitamin Angels. |
Supporter |