Passionate 4 Health Education

We’re here for you. Your health is important and so are the supplements that you use. National Nutrition is committed to bringing you the highest quality nutritional supplements available; we’re also committed to providing the information that you need – through articles, videos, seminars and in-store advice – for you to make the necessary decisions about your own health. Knowledge is health!

Positions

Caring Environment

“I always feel that my co-workers & employers have not only the customers but also the employees best interests at heart”   – Katherine, Graphic Designer
Katherine's opinion of National Nutrition

Professional Growth

“As a team we not only work hard together, we also have fun together, celebrating and recognizing every milestone along the way”   – Kelly, Art Director
Kelly tells you about National Nutrition

Welcome to National Nutrition!

As you can tell from our name, we’re available to natural health product shoppers across Canada (and the rest of the world) – but also locally through our retail warehouse outlet in Orillia, Ontario. We’re no stranger or newbie to the health food industry either; we founded National Nutrition in 1996 to bring quality nutritional supplements through our mail order catalogue – as this was before the internet – to customers across the country. And through a lot of hard work and the dedication of our customers to improving their health, the rest is history. Today we’re one of Canada’s largest retailers of natural health products.

What it’s Like Working at National Nutrition

Staff Tell You About Working at National Nutrition

Here at National Nutrition we learn and improve together. Our workplace consists of a diverse group of individuals who support and respect each other each day. I am proud to work in such a positive environment. I have had the opportunity over the years to grow personally and professionally with an amazing team. The knowledge I have learned from our company’s unlimited resources is irreplaceable. National Nutrition is my home away from home. Tanyce

Chief Operations Officer

My name is Chris and I am the Lead Packer & and Shipping Assistant for National Nutrition. This October I will have been employed with this company for one year, and I have enjoyed every single day! A fast paced environment, National Nutrition is a place that has grown astronomically in a short period of time. It has been my pleasure to work with an incredible group of positive and driven individuals; who have made National Nutrition a success through out the year, and will continue to do so in the years to come. Chris

Team Leader, Order Packing

National Nutrition is a company unlike any other. When I first started, I was captivated by the level of positivity and care that each employee contributes to this growing company. I started in a junior position here at National Nutrition and within 2 years have advanced far beyond what I could have ever expected. I am proud to work for a company that recognizes and rewards their employees. National Nutrition is for me a family away from home and I look forward to coming to work every single day. If your looking to grow both personally and professionally, it starts here, it starts with National Nutrition. Abby

Video Director, Assistant Marketing Manager

When I first started at National Nutrition the position was a 3 month contract and it was simply going to be a “job”. A means to an end you could say. What I did not expect to find was an incredibly rewarding and enriching atmosphere, along with the most amazing group of co-workers that I have ever known. I have advanced within this company more in the previous two years that I ever have at any other establishment; I contribute this to the fact that I love what I do. My “job” search ended with National Nutrition…and it became my career! Kaylee

Assistant Manager, Shipping

What the Experts are Saying About National Nutrition

I love the focus that they’re providing to their customers in reaching people online with education, and really being progressive and cutting-edge with their approach to health and nutrition Karlene Karst, Registered Dietician

Author + Product Formulator

I love how it’s so education and so informative for people. National Nutrition has really taken good steps to make sure that they educate people as well as they possibly can. Joy McCarthy, Holistic Nutritionist

Author + Founder Joyous Health

Available Positions

Customer Service Assistant Manager

About Us
National Nutrition is Canada’s award winning, number one online and in-store retailer of nutritional supplements. In 2014 we were voted Canada’s best health food store – in large part because of the great people who work with us each day.

About You
Are you passionate about helping others?  Do you live a naturally healthy lifestyle and constantly educate others on the latest natural health products?
As a National Nutrition Assistant Manager of Customer Service, you will be responsible for a dynamic set of tasks, all with the goal of ensuring that our customers receive the nutritional supplements they need to maintain their health in a timely and reliable fashion.

Position Details:
Number of positions available: 1
Department: Customer Service & Sales
Reports to: Chief Operating Officer
Rate of Pay: $15.00 – $20.00
Start Date: As soon as possible
Expected Availability: Monday – Friday with alternating weekends

Core Competencies:
You are expected to have a command of each of the professional skills below:

  • 3+ years of Management in a Customer Service environment (Office, Call centre or administrative). Excellent leadership and team building skills
  • 3+ years of experience within natural health product industry with natural ability to communicate various supplements to continuously improve customers health
  • Problem solving, solution based mind-set and flexibility during ongoing change
  • High energy with the ability to work in a fast-paced environment
  • Excellent interpersonal and communication skills.
  • Ability to work as a team and contribute to achieving the goal of superior customer service
  • Excellent organization skills and record keeping

Responsibilities:

  • Offer highest level of customer satisfaction for customers through phone, email, and chat correspondence
  • Scheduling, staffing and human resources for department
  • Train and educate staff on supplements and natural health products industry topics
  • Resolve escalations and troubleshoot issues
  • Assist with seminars and marketing tasks
  • Create and maintain instructions to keep team productive, motivated, committed and positive
  • Coordinate, support and train staff on procedures and new products
  • Assist customers, educate on products, and process online transactions

Do you think you would make a great addition to our dedicated team? If so, please submit your resume and cover letter to hr@nationalnutrition.ca

More Info –

What customers are saying about National Nutrition
https://www.youtube.com/watch?v=gAlRTPSa_bI

Apply Now

Customer Service Representative - Bilingual

About Us
National Nutrition is Canada’s award winning, number one online and in-store retailer of nutritional supplements. In 2014 we were voted Canada’s best health food store – in large part because of the great people who work with us each day.

About You
Are you passionate about helping people? Does knowing that you’ve been able to make a difference inspire you to always strive to give your best to those you’re helping?
At National Nutrition our Customer Service Representatives are committed to engaging each customer, understanding his/her needs, and offering quality products and education aligned to help them live healthy lives.

Position Details:
Number of positions available: 1
Department: Customer Service
Reports to: Chief Operating Officer
Rate of Pay: $13.00 – $15.00
Start Date: As soon as possible
Expected Availability: Full-time, Monday – Friday with alternating weekends

Core Competencies

You are expected to have a command of each of the professional skills below:

  • 1+ year(s) experience in Customer Service, and/or Retail environment
  • Excellent interpersonal and communication skills
  • Approachable and friendly demeanor
  • Advanced computer skills
  • Ability to work independently and unsupervised
  • Initiative to maintain productivity without direction

Responsibilities

  • Answer telephones quickly and proficiently with English and French greets
  • Translate French email correspondence, website, and company product and services information
  • Assist with other departments including Sales, shipping, marketing and retail with bilingual services
  • Take customer orders over the phone
  • Answer voicemail messages and emails on a daily basis
  • Participate in ongoing learning, including supplier trainings, webinars, and telephone trainings
  • Follow up with customers with additional information require for order processing
  • Work with sales and shipping departments to identify and implement improvements to current services

Do you think you would make a great addition to our dedicated team? If so, please submit your resume and cover letter to hr@nationalnutrition.ca

More Info –

What customers are saying about National Nutrition
https://www.youtube.com/watch?v=gAlRTPSa_bI

Apply Now

Marketing Assistant

About Us
National Nutrition is Canada’s award winning, number one online and in-store retailer of nutritional supplements. In 2014 we were voted Canada’s best health food store – in large part because of the great people who work with us each day.

About You
Are you highly organized? Do you have a keen eye for attention to detail?
The Marketing Assistant position at National Nutrition is a dynamic and challenging vocation that is fast paced and varied. You will be challenged on a daily basis and required to effectively use your creative energy and time management skills to meet out project goals, with the end result being the creation of appealing and effective content for our customers.

Position Details:
Number of positions available: 1
Department: Marketing
Reports to: Chief Executive Officer, Assistant Marketing Manager
Rate of Pay: $12.00 – $14.00
State Date: As soon as possible
Expected Availability: Monday – Friday, with flexibility to work evenings and weekends as required

Core Competencies:
You are expected to have a command of each of the professional skills below:

  • Copywriting and editing
  • Outstanding computer skills and Software knowledge
  • Image editing, web marketing, basic shopping cart knowledge and data entry
  • Positive, confident and creative
  • Energetic, Cooperative and adaptable
  • Professional, resourceful and motivated

Responsibilities:

  • Update and maintain databases, transfer data between software
  • Perform backup procedures
  • Execute brand launches according to Marketing plans
  • Harmonize and update pages with new product information
  • Enter data according to specified format, verifying accuracy & entirety of data
  • Create appealing ads, and assist in daily operations of online campaigns, shipping engines
  • update and import existing product data and images as needed
  • Gather, compile and organize required data

Do you think you would make a great addition to our dedicated team? If so, please submit your resume and cover letter to hr@nationalnutrition.ca

More Info –

What customers are saying about National Nutrition
https://www.youtube.com/watch?v=gAlRTPSa_bI

Apply Now

Nutritional Supplements Advisor

About Us
National Nutrition is Canada’s award winning, number one online and in-store retailer of nutritional supplements. In 2014 we were voted Canada’s best health food store – in large part because of the great people who work with us each day.

About You
Do you love to learn about the latest supplement trends? Would you like a rewarding position that offers ongoing learning opportunities while valuing your customer service skills?
As a National Nutrition’s Nutritional Supplements Advisor, you will be responsible for a dynamic set of tasks, all with the goal of ensuring that our customers receive the nutritional supplements they need to maintain their health in a timely and reliable fashion.

Position Details:  
Number of positions available: 1
Department: Customer Service/Sales/Retail
Reports to: Assistant Retail Manager
Rate of Pay: $13.00 = $15.00
Start Date: As soon as possible
Expected Availability: Must be available afternoons/evenings and weekends

Core Competencies:
You are expected to have a command of each of the professional skills below:

  • 1 + year (s) experience within Natural Health product industry
  • 1 + year(s) in Customer Service and/or Retail experience
  • Problem solving and enjoy a challenge
  • Excellent interpersonal and communication skills with an approachable and friendly demeanor
  • High energy with the ability to work in a fast-paced environment
  • Advanced computer skills, use of multiple websites, software and application
  • Ability to work as a team and contribute to achieving the goal of superior customer service
  • Education in Holistic Nutrition or equivalent an asset

Responsibilities:

  • Offer highest level of customer service, greet customers, process orders using a POS system
  • Inform customers about supplements
  • Take customer orders over the telephone
  • Troubleshoot and resolve order shipping tracking, payment and stock level issues
  • Assist with merchandising, events and product displays
  • Assist customer in the Retail store

Do you think you would make a great addition to our dedicated team? If so, please submit your resume and cover letter to hr@nationalnutrition.ca

More Info –

What customers are saying about National Nutrition
https://www.youtube.com/watch?v=gAlRTPSa_bI

Apply Now

Warehouse Receiver

About Us
National Nutrition is Canada’s award winning, number one online and in-store retailer of nutritional supplements. In 2014 we were voted Canada’s best health food store – in large part because of the great people who work with us each day.

About You:
Are you detail oriented, and self-motivated? Do you pride yourself on being adaptable in a fast paced work environment that is quickly changing?
As the National Nutrition Receiver you will be responsible to accurately receive and record all deliveries. . Accuracy and attention to detail will be key components to your success.

Position Details  
Number of positions available: 1
Department: Warehouse
Reports to: Chief Production Officer and Warehouse Supervisor
Rate of Pay: $ 13.00 Hourly
Start Date: As soon as possible
Expected Availability: Monday – Friday with weekend availability, based on business needs.

Core Competencies
You are expected to have a command of each of the professional skills below:

  • Experience receiving large volumes of inventory
  • Excellent attention to detail, with speed and accuracy
  • Ability to complete deadlines in a timely manner
  • Adaptable to changing work environment
  • Excellent computer skills
  • Self-motivated with exceptional interpersonal and communication skills
  • Ability to meet physical demands ( lifting up to 50lbs)

Responsibilities

  • Efficiently and accurately receive a high volume of product, daily.
  • Accurately count and record deliveries
  • Utilize and update inventory system
  • Work with suppliers to solve issues related to delivered product
  • Maintain work area and overstock area

Do you think you would make a great addition to our dedicated team? If so, please submit your resume and cover letter to hr@nationalnutrition.ca

More Info – 

What customers are saying about National Nutrition
https://www.youtube.com/watch?v=gAlRTPSa_bI

Apply Now

Warehouse Assistant

About Us
National Nutrition is Canada’s award winning, number one online and in-store retailer of nutritional supplements. In 2014 we were voted Canada’s best health food store – in large part because of the great people who work with us each day.

About You:
Do you enjoy multi-tasking in a fast-paced work environment? Are you a team-player with a strong attention to detail?
The Warehouse Assistant at National Nutrition is an extremely fast paced position that requires you to have amazing attention to detail, high organization skills and ability to maintain a high level of energy through extended periods of time. This position requires you to be extremely adaptable as throughout the day you may be responsible for any aspects involved in the Warehouse.

Position Details:
Number of positions available: 1
Department: Warehouse/Shipping
Reports to: Warehouse Supervisor
Rate of Pay: $13.00 Hourly
Start Date: As soon as possible
Expected Availability: Monday – Friday with weekend availability, based on business needs.

Core Competencies
You are expected to have a command of each of the professional skills below:

  • Ability to follow operating procedures
  • Strong work ethic, positive attitude, attention to detail, speed & accuracy
  • Detail oriented
  • Excellent written and verbal communication
  • Ability to complete deadlines in a timely manner
  • Excellent organization and record keeping skills

Responsibilities

  • Ensure all shipments and deliveries are properly inventoried on a daily basis
  • Stock shelves, providing merchandising and display set up
  • Transport, count and organize stock
  • Customer Service (retail)
  • Order picking
  • Collaborate with your fellow team members to achieve goals
  • Precise and detailed inventory counts on all inbound merchandise
  • Light maintenance and cleaning

Do you think you would make a great addition to our dedicated team? If so, please submit your resume and cover letter to hr@nationalnutrition.ca

More Info –

What customers are saying about National Nutrition
https://www.youtube.com/watch?v=gAlRTPSa_bI

Apply Now

Retail Assistant Manager

About Us
National Nutrition is Canada’s award winning, number one online and in-store retailer of nutritional supplements. In 2014 we were voted Canada’s best health food store – in large part because of the great people who work with us each day

About You
Do you enjoy assisting others? Are you passionate about the Natural Products Industry?
At National Nutrition we are committed to engaging each customer, understanding his/her needs, and offering quality products and education aligned to help them live healthy lives

Position Details  
Number of positions available: 1
Department: Retail
Reports to: Chief Executive Officer, Chief Operating Officer
Rate of Pay: $15.00 – $20.00 hourly
Start Date: As soon as possible
Expected Availability: Full-time, Monday – Friday with alternating weekends

Core Competencies

You are expected to have a command of each of the professional skills below:

  • Nutritional Consulting and Health food industry experience
  • Good computer and office skills
  • Excellent multi-tasking and task planning
  • Effective verbal and written communication
  • Commitment to personal growth

Responsibilities

  • Consult with customers; advise about natural health products
  • Process customer purchases
  • General Customer Service
  • Participate in product launches and marketing efforts
  • Complete staff scheduling and training
  • Maintain effective communication with Senior management
  • Participate in marketing campaigns and events

Do you think you would make a great addition to our dedicated team? If so, please submit your resume and cover letter to hr@nationalnutrition.ca

More Info –

What customers are saying about National Nutrition
https://www.youtube.com/watch?v=gAlRTPSa_bI
Apply Now

Shipping Assistant

About Us
National Nutrition is Canada’s award winning, number one online and in-store retailer of nutritional supplements. In 2014 we were voted Canada’s best health food store – in large part because of the great people who work with us each day.

About You
Do you consider yourself a fast paced worker?  Do you thrive on working hard in a dynamic, changing environment with positive people?
As a National Nutrition Shipping Assistant, you will be responsible for a dynamic set of tasks, with the goal of ensuring that our customers receive the nutritional supplements they need to maintain their health in a timely and reliable fashion.

Position Details:
Number of positions available: 1
Department: Shipping
Reports to: Assistant Manager within the Shipping Department
Rate of Pay: $12.00 hourly
Start Date: As soon as possible
Expected Availability: Days, evenings, weekends. Hours range from 8:30 am – 9:00 pm

Core Competencies
You are expected to have a command of each of the professional skills below:

  • Speed and accuracy
  • Good manual dexterity, attention to detail, good hand-eye coordination
  • Ability to work in a fast-paced environment with repetitive tasks & able to lift 50 lbs.
  • Ability to work as a team and contribute to the achievement of goals
  • Knowledge of packing guidelines
  • Excellent interpersonal and communication skills
  • Basic computer skills (email, Office, internet)
  • Knowledge of Ministry Safety Standards (recommended)

Responsibilities

  • Pick products to complete customer orders
  • Assist with label printing and application
  • Maintenance and housekeeping
  • Pack products while maintaining shipping standards
  • Organize packages in preparation for shipment
  • Work with your fellow team members to achieve goals

Do you think you would make a great addition to our dedicated team? If so, please submit your resume and cover letter to hr@nationalnutrition.ca

More Info –

What customers are saying about National Nutrition
https://www.youtube.com/watch?v=gAlRTPSa_bI

Apply Now

Purchasing Assistant

About Us
National Nutrition is Canada’s award winning, number one online and in-store retailer of nutritional supplements. In 2014 we were voted Canada’s best health food store – in large part because of the great people who work with us each day.

About You
Do you enjoy working in a fast-paced environment that challenges you on a daily basis?
At National Nutrition, the Purchasing Assistant is required to effectively use their time management skills to meet our customer service standards. You will work with a database of worldwide customers and must treat each with excellent service and respect.

Position Details:
Number of positions available: 1
Department: Warehouse
Reports to: Warehouse/ Purchasing Supervisor
Rate of Pay: $12.00 Hourly
Start Date: As soon as possible
Expected Availability: Monday – Friday, with weekend availability based on business needs

Core Competencies:
You are expected to have a command of each of the professional skills below:

  • Outstanding computer skills and knowledge
  • Time management, multi-tasking skills
  • Excellent attention to detail
  • Inventory control, accuracy precision
  • Administrative skills, file management
  • Exceptional communication skills
  • Typing 40+ WPM
  • Work well in team environment

Responsibilities:

  • Perform inventory counts – record complete and accurate counts
  • Check all areas of overstock
  • Identify items in stock and not on inventory list
  • Count and appropriately price clearance items according to normal operating procedures weekly and as directed by the Purchasing Manager
  • Provide communication daily to various staff members regarding changes to online inventory
  • Complete purchase orders
  • Manually count all discontinued product and provide information to Purchasing Manager no later than Thursdays
  • Identify slow movers, short dated, and expired product, and put on inventory sheets (record quantity and expiry dates).

 Do you think you would make a great addition to our dedicated team? If so, please submit your resume and cover letter to hr@nationalnutrition.ca

More Info –

What customers are saying about National Nutrition
https://www.youtube.com/watch?v=gAlRTPSa_bI

Apply Now

 

Apply Now

Please submit your application with resume below.

Awards & Credentials

2-chfa

CHFA Brock Elliot Memorial

Award for Excellence in Retail Sales

Won

2-chfa

 CHFA Preffered Nutrition

Award for Excellence in Customer Service

Won

 2-chfa

CHFA Hall of Fame

Award for Comitment to the Health Food Industry

Nominated

Orillia_Chamber_of_Commerce_1200

Orillia Chamber of Commerce

Award for Marketing

Won

3-npa

Natural Products Association

National Nutrition is a proud member of the NPA.

Member

4-Vitangels

Vitamin Angels

We’re a proud supporter of Vitamin Angels.

Supporter