Passionate 4 Health Education

We’re here for you. Your health is important and so are the supplements that you use. National Nutrition is committed to bringing you the highest quality nutritional supplements available; we’re also committed to providing the information that you need – through articles, videos, seminars and in-store advice – for you to make the necessary decisions about your own health. Knowledge is health!

Positions

Caring Environment

“I always feel that my co-workers & employers have not only the customers but also the employees best interests at heart”   – Katherine, Graphic Designer
Katherine's opinion of National Nutrition

Professional Growth

“As a team we not only work hard together, we also have fun together, celebrating and recognizing every milestone along the way”   – Kelly, Art Director
Kelly tells you about National Nutrition

Welcome to National Nutrition!

As you can tell from our name, we’re available to natural health product shoppers across Canada (and the rest of the world) – but also locally through our retail warehouse outlet in Orillia, Ontario. We’re no stranger or newbie to the health food industry either; we founded National Nutrition in 1996 to bring quality nutritional supplements through our mail order catalogue – as this was before the internet – to customers across the country. And through a lot of hard work and the dedication of our customers to improving their health, the rest is history. Today we’re one of Canada’s largest retailers of natural health products.

What it’s Like Working at National Nutrition

Staff Tell You About Working at National Nutrition

Here at National Nutrition we learn and improve together. Our workplace consists of a diverse group of individuals who support and respect each other each day. I am proud to work in such a positive environment. I have had the opportunity over the years to grow personally and professionally with an amazing team. The knowledge I have learned from our company’s unlimited resources is irreplaceable. National Nutrition is my home away from home. Tanyce

Chief Operations Officer

My name is Chris and I am the Lead Packer & and Shipping Assistant for National Nutrition. This October I will have been employed with this company for one year, and I have enjoyed every single day! A fast paced environment, National Nutrition is a place that has grown astronomically in a short period of time. It has been my pleasure to work with an incredible group of positive and driven individuals; who have made National Nutrition a success through out the year, and will continue to do so in the years to come. Chris

Team Leader, Order Packing

National Nutrition is a company unlike any other. When I first started, I was captivated by the level of positivity and care that each employee contributes to this growing company. I started in a junior position here at National Nutrition and within 2 years have advanced far beyond what I could have ever expected. I am proud to work for a company that recognizes and rewards their employees. National Nutrition is for me a family away from home and I look forward to coming to work every single day. If your looking to grow both personally and professionally, it starts here, it starts with National Nutrition. Abby

Video Director, Assistant Marketing Manager

When I first started at National Nutrition the position was a 3 month contract and it was simply going to be a “job”. A means to an end you could say. What I did not expect to find was an incredibly rewarding and enriching atmosphere, along with the most amazing group of co-workers that I have ever known. I have advanced within this company more in the previous two years that I ever have at any other establishment; I contribute this to the fact that I love what I do. My “job” search ended with National Nutrition…and it became my career! Kaylee

Assistant Manager, Shipping

What the Experts are Saying About National Nutrition

I love the focus that they’re providing to their customers in reaching people online with education, and really being progressive and cutting-edge with their approach to health and nutrition Karlene Karst, Registered Dietician

Author + Product Formulator

I love how it’s so education and so informative for people. National Nutrition has really taken good steps to make sure that they educate people as well as they possibly can. Joy McCarthy, Holistic Nutritionist

Author + Founder Joyous Health

Available Positions

Senior Nutritional Supplement Advisor (Full-time)

About Us
National Nutrition is Canada’s award winning, number one online and in-store retailer of nutritional supplements. In 2014 we were voted Canada’s best health food store – in large part because of the great people who work with us each day.

About You
Do you have several years of working in a health food store? Are you looking for a future in the natural health industry with a growing company? Do you love learning about and sharing supplement information with others? If you answered yes to these questions, this opportunity is for you.

Position Details:
Department: Retail store
Rate of Pay: $14-$17
Hours: Full Time 32-40 hours
Expected Availability: All shifts within store hours. Must be available afternoons and weekends. (Only candidates with open availability will be considered).

Core Competencies:

  • 2 + year(s) experience within Natural Health product industry, health food store.
  • 3 + year(s) in Customer Service and/or Retail experience.
  • Problem solving and enjoy a challenge. Must be able to adapt to change.
  • Excellent interpersonal and communication skills with an approachable and friendly demeanor.
  • High energy with the ability to work in a fast-paced environment.
  • Ability to work as a team and contribute to achieving the goal of superior customer service.
  • Must demonstrate initiative and can keep busy at all times with limited instruction.
  • Physically able to lift 30+ lbs, remain on feet for entire shift.

Responsibilities:

  • Offer highest level of customer service.
  • Process transactions using a POS system.
  • Educate customers about supplements. Provide supplement recommendations to customers to match their health requirements.
  • Merchandising. Stock shelves, creating displays and ensure appropriate marketing is present.
  • Assist in events and seminars.

Do you think you would make a great addition to our dedicated team? If so, please submit your resume and cover letter to hr@nationalnutrition.ca

What customers are saying about National Nutrition:
https://www.youtube.com/watch?v=gAlRTPSa_bI

Apply Now

Health Food Store Assistant Manager (Full-time)

About Us
National Nutrition is Canada’s award winning, number one online and in-store retailer of nutritional supplements. In 2014 we were voted Canada’s best health food store – in large part because of the great people who work with us each day.

About You
Do you have several years of working in a health food store? Are you looking for a future in the natural health industry with a growing company? Are you a natural leader? If you answered yes to these questions, this opportunity is for you.

Position Details:
Department: Retail store
Rate of Pay: $18-$25/hr – Based on experience
Hours: Full Time 40+ hours week
Expected Availability: All shifts within store hours. Must be available afternoons and weekends. (Only candidates with open availability will be considered).

Core Competencies:

  • 2 + year(s) experience within Natural Health product industry /health food store.
  • 2 + year(s) in Customer Service and/or Retail experience.
  • 2 + years of management.
  • Problem solving and enjoy a challenge. Must be able to adapt to change.
  • Excellent interpersonal and communication skills with an approachable and friendly demeanor.
  • High energy with the ability to work in a fast-paced environment.
  • Ability to work as a team and contribute to achieving the goal of superior customer service.
  • Physically able to lift 30+ lbs, remain on feet for entire shift

Responsibilities:

  • Offer highest level of customer service.
  • Educate customers and employees about supplements. Provide supplement recommendations to customers to match their health requirements.
  • Merchandising. Stock shelves, create displays, demos and ensure appropriate marketing is present.
  • Assist in events and seminars.
  • Assist in hiring, and training of employees
  • Must be able to keep department productive.

Do you think you would make a great addition to our dedicated team? If so, please submit your resume and cover letter to hr@nationalnutrition.ca

What customers are saying about National Nutrition:
https://www.youtube.com/watch?v=gAlRTPSa_bI

Apply Now

Customer Service Representative ( Full-time )

About Us
National Nutrition is Canada’s award winning, number one online and in-store retailer of nutritional supplements. In 2014 we were voted Canada’s best Health Food Store – in large part because of the great people who work with us each day.

About You
Are you passionate about helping people? Does knowing that you’ve been able to make a difference inspire you to always strive to five your best to those you’re helping.
At National Nutrition our Customer Service Representatives are committed to engaging each customer, understanding his/her needs, and offering quality products and education aligned to help them live healthy lives.

Position Details
Number of positions available: 1 Full-time position
Department: Customer Service
Reports to: CEO
Rate of Pay: $14 -$15/hr
Start Date: As soon as possible
Expected Availability: Must be available weekdays, evenings & weekends

Core Competencies:
You are expected to have a command of each of the professional skills below:

  • 2 + year(s) of Health Food Customer Service Experience
  • Excellent interpersonal and communication skills
  • Approachable and friendly demeanor
  • Advanced computer skills
  • Ability to work independently and unsupervised
  • Initiative to maintain productivity without direction
  • Bilingual in french is an asset

Responsibilities;

  • Answer telephones quickly and proficiently
  • Maintain email correspondence, website, and company product and services information
  • Assist with other departments including Sales, shipping, marketing and retail with bilingual services
  • Take customer orders over the phone
  • Answer voicemail messages and emails on a daily basis
  • Participate in ongoing learning, including supplier trainings, webinars, and telephone trainings
  • Follow up with customers with additional information required for order processing
  • Work with sales and shipping departments to identify and implement improvements to current services

Do you think you would make a great addition to our dedicated team? If so, please submit your resume and cover letter to hr@nationalnutrition.ca

What Customers are saying about National Nutrition

Apply Now

Retail Manager (Full-time)

About Us
National Nutrition is Canada’s award winning, number one online and in-store retailer of nutritional supplements. In 2014 we were voted Canada’s best health food store – in large part because of the great people who work with us each day.

About You
Do you enjoy assisting others? Are you passionate about the Natural Products Industry? At National Nutrition we are committed to engaging each customer, understanding his/her needs, and offering quality products and education aligned to help them live healthy lives.

Position Details

Number of positions available: 1
Department: Retail Store
Reports to: Chief Executive Officer & Chief Production Officer
Rate of Pay: To be determined
Start Date: As soon as possible
Expected Availability: Must have full availability. Sunday-Monday with shifts between 9:00 am – 7:00 pm

Core Competencies

  • 5+ years in Retail Management
  • Good computer and office skills
  • Excellent multi-tasking and task planning skills
  • Effective verbal and written communication
  • Commitment to personal growth

Responsibilities

  • Consult with customers; advice about natural health products
  • Process customer purchases
  • General Customer Service
  • Participate in product launches and marketing efforts
  • Complete staff scheduling and training
  • Maintain effective communication with Senior Management
  • Participate in marketing campaigns and events

Do you think that you would me a great addition to our dedicated team? If so, please submit your resume and cover letter to hr@nationalnutrition.ca

What Customers are saying about National Nutrition

Apply Now

Purchasing Assistant (Part-time)

About Us
National Nutrition is Canada’s award winning, number one online and in-store retailer of nutritional supplements. In 2014 we were voted Canada’s best health food store – in large part because of the great people who work with us each day.

About You
Do you enjoy working in a fast-paced environment that challenges you on a daily basis? At National Nutrition, the Purchasing Assistant is required to effectively use their time management skills to meet out customer service standards. You will work with a database of worldwide customers and must treat each with excellent service and respect

Position Details:
Number of positions available: 1 Part-time (20-25 hours/week)
Department: Warehouse
Reports to: Purchasing Manager & Purchasing Assistant Manager
Rate of Pay: $12.00/hr
Start Date: As soon as possible
Expected Availability: Monday-Thursday

Core Competencies:

You are expected to have a command of each of the professional skills below;

  • Outstanding computer skills and knowledge
  • Time management & multi-tasking skills
  • Excellent attention to detail
  • Inventory control, accuracy precision
  • Administrative skills, file management
  • Exceptional communication skills
  • Typing 40+ WPM
  • Work well in a team environment
  • Accurately confirm stock levels
  • Update inventory system

Responsibilities:

  • Perform manual inventory counts
  • Assist Purchasing Manager as required

Do you think you would make a great addition to our dedicated team? If so, please submit your resume and cover letter to hr@nationalnutrition.ca

What customers are saying about National Nutrition
https://www.youtube.com/watch?v=gAlRTPSa_bI

Apply Now

Cashier (Full-time)

About You
Do you have high energy and like to work in a fast-paced environment? Are you interested in the Natural Health Care industry?
If you said “yes” to these questions, then you could be a good fit for the National Nutrition team

About Us
National Nutrition is Canada’s award winning, number one online and in-store retailer of nutritional supplements. In 2014 we were voted Canada’s best health food store – in large part because of the great people who work with us each day.

Position Details:
Number of positions available: 1 Full-time
Department: Retail
Rate of Pay: $12.00/hr
Start Date: As soon as possible
Expected Availability: Must be available, days, afternoons, evenings & weekends

You are expected to have a command of each of the professional skills below:

Core Competencies:

  • Experience with processing transactions in a retail setting.
  • Ability to lift 30+ lbs.
  • Excellent interpersonal and communication skills, an approachable and friendly demeanor.
  • High energy with the ability to work in a fast-paced environment.
  • Ability to work as a team and contribute to achieving the goal of superior customer service.
  • Excellent organization skills and record keeping with advanced computer skills.

Responsibilities:

  • Process customer transactions. Arrange payment via cash, debit/credit.
  • Merchandising, stocking shelves & assistance with inventory preparation
  • Prepare products for displays, events and seminars.
  • Go above and beyond for customers who have concerns with service, products, pricing, carry outs, etc.

Do you think that you would make a great addition to our dedicated team? If so, please submit your cover letter and resume to hr@nationalnutrition.ca

What customers are saying about National Nutrition
https://www.youtube.com/watch?v=gAlRTPSa_bI

Apply Now

Apply Now

Please submit your application with resume below.

Awards & Credentials

2-chfa

CHFA Brock Elliot Memorial

Award for Excellence in Retail Sales

Won

2-chfa

 CHFA Preffered Nutrition

Award for Excellence in Customer Service

Won

 2-chfa

CHFA Hall of Fame

Award for Comitment to the Health Food Industry

Nominated

Orillia_Chamber_of_Commerce_1200

Orillia Chamber of Commerce

Award for Marketing

Won

3-npa

Natural Products Association

National Nutrition is a proud member of the NPA.

Member

4-Vitangels

Vitamin Angels

We’re a proud supporter of Vitamin Angels.

Supporter